When mentors move on…celebrate!

It’s a good thing, right, when mentors move on? But why do I get so bummed? Just find another one? Yea, right.

One of my mentors at the Darden School of Business announced he’s moving on to the next phase of his career. David Newkirk, Darden’sphoto (2) CEO of Executive Education (EE), spent six and a half years leading Darden’s EE. Since his first day, David took me under his wing, first as I directed the Career Development Center, and then as I reported to him running Corporate Relations. His accomplishments in EE will be celebrated over the next few days, as they should be. But it’s his accomplishments as a mentor, both to me and to many others at Darden, that I want to celebrate, and that I’ll miss.

Mentor [men-tawr, -ter] 1. a wise and trusted counselor or teacher.

David was an immediate ally of mine, and then mentor to me, the day he joined Darden. He saw his role at Darden was beyond just EE, but included being a senior leader at the School. When I asked, he offered strategic insight into my challenge in Career Development and was equally willing to open his rolodex for students. Many days I used his office to vent about bad banker behavior or poor market conditions. He always answered with a story, which gave me insight into solving my own problem. I saw David as a mentor to several on Darden’s leadership team. David’s thirty years of business experience, many as adviser to senior executives, gave me comfort when I knew he was helping guide the decisions of our leadership team. Custom_CEONewkirkDarden has flourished in the past six years, due of course to many factors, but not the least of which was David’s advice, mentorship and leadership of the entire Enterprise, not just EE.

2. an influential senior sponsor or supporter

One of David’s core strengths is his genuine concern and support of his people. When I began reporting to David two years ago, I was immediately challenged to think differently about my job, encouraged to broaden my impact, and acknowledged for the work I was doing. I could (can) talk frankly with David, and know that he’ll listen (and push back when I’m full of myself). He is there when I need him, and yet manages me like a professional. My favorite quote, on one of the many times he wandered into my office just to check in: “Have I managed you enough this week?”

clip_image002Related Words for mentor: wise man

Finally, David is wise man. Seems like an old fashioned word, but for David it fits. His knowledge is broad and his experience vast. (What would you expect from a man with a degree in Mathematics and Philosophy?)  His stories help me solve my problems, without telling me what to do. As much as anything, David helps me see things in better, more strategic perspective.

Now he’s moving on to another stage in his career. And what a career modeler he’s been. David’s career is a model for MBAs today. He continually reinvents himself: engine salesman, credit card marketer, strategic adviser, general manager. Seems like the cycle is every 7-10 years. He builds on the previous skills and adds new ones. I suspect he never gets bored, and when he stops having fun, he moves on. Sounds like a pretty good career model.

So, he moves on, and I have to find another mentor, right? Well, wrong. That’s the beauty of your mentor moving on. Now you have a person in whom you have total trust somewhere else in the world. I’ll give David his six weeks in London, but after that, he can expect my call. And the last thing I love about David is that if I don’t call him, I know he’ll call me. Cause that’s just the way he is. 

So, I guess then, yes, I’m celebrating.

It’s about the journey

As one of the highlights of our year, Sally and I took a white-road journey.  One of my favorite stories on the trip:  I decide to take a jog along a path at the foot of the Grand Tetons.  The trail is vaguely marked, and I kind of know where I am.  Well, about forty minutes into the run, I begin to realize that my “shortcut home” is not leading me where I think, and, well, I am tolerably lost.  Tetons RunningThen my phone rings (yes, I run with my phone, cause I like…well, that’s another story).  My son Cannon is on the phone; I share that I’m lost and I’ll need to call him back.  Maybe he should try Sally.  A few minutes later Sally calls.  (Thank goodness I had my phone, I’d hate to have missed all these calls.)  She sympathizes that I’m lost, and asks if I’ve seen any bears.  That is comforting.  But what else can she do:  I’m lost.  All of a sudden I come upon a road—this is encouraging, though I have been running now for fifty minutes.  I run the road for about ten minutes in the general direction of home, when finally I see a ranger station.  Quick inquiry:  I’m only fifteen (more) minutes from home.  I let Sally off the hook of coming to my rescue and jog the rest of the way home, tail between my legs (so to speak).  What a run!

That story was part of a three-week, white-road journey, and that story defines a white-road journey:

“White-road and red-road journeys are qualitatively different.  You need the right map.  On the red road it is about destination.  On the white road it is about the road.  On the white road you must travel light.  The white road is quiet.  It’s about simplicity.  It’s often adventurous.  You need to dig deep.  Sometimes there is no road.  You have to trust your gut…On the red road, it’s about the destination…The white road:  it’s about the journey.  Traveling the white road places risk in your own hands, not in the hands of others.”

So writes Gary Erickson and Lois Lorentzen in Raising the Bar:  Integrity and Passion in Life and Business, The Story of Clif Bar Inc.

Our white-road journey was a special event:  we were celebrating a milestone—our last kid off to college, a new chapter.  The kids are growing, and so are we.  The trip was illustrative of our next chapter:  we saw lions and tigers and bears, oh my!rammoose

bearWell, okay, rams, and moose and bears (you’ll just have to trust me on the bears—he’s in there).

 

 

 

 

We saw God’s hand everywhereglacier:  in the mountains, and valleys, and plains; along the hikes, horseback rides, boat trips, and long, long drives; and in the dramatic rock formations and the deep, deep lakes.

ziontetons both

 

But more than anything, we were just together, on an adventure, a white-road journey.  And that’s our next chapter.

 

 

I hope your 2011 has been full of white-road journeys, and that your 2012 will bring you even more.

Rules, Smules: The Price of Conformity

Whenever you find yourself on the side of the majority, it is time to pause and reflect. ~Mark Twain

Kamp Kiawah campers just arrived at the beach—twelve mostly happy, mostly engaged seven-year(ish) olds. These kids have a blast for the most part—and it’s a nice break for their parents (probably golfing, or shopping, or spa-ing somewhere around the island).  Yet, it seems there is always one kid hanging ten feet away from the group, in his own world perhapskamp kiawah. Is he the “bad” kid?  Or is he the Steve Jobs of the group: bored with their games, busy inventing games of his own? (See Dean Bob Bruner’s blog post on Jobs’ legacy.) The others kids seem to be having a great time, jumping and playing and following the counselor’s lead. If I look closely, I think they are actually playing “follow-the-leader.”  The rules of the game make it fun for everyone and prevent mayhem.  Conformity works. Playgrounds, schools, jobs, interviews.

One who walks in another’s tracks leaves no footprints. ~Proverb

As I watch the kids play, I can’t help but be drawn to the one kid off to himself. As you can see, I’m too far away to actually hear him or even see what he’s doing, but I’m drawn to imagine what’s going on in his mind and think about what we can learn from him. Is he imagining another game?  Is he happy?  What are the others thinking about him? Does he care?  By not conforming, is he causing havoc, or creating the possibility of something new happening at Kamp Kiawah today?  The world is full of the “Steve Jobs-type” kids—who, as adults, didn’t conform with the rest of the world yet changed the world in a significantly positive way:  Winston Churchill, Albert Einstein, James Joyce to name a few.  Nonconformity works, too.

Be who you are and say what you feel, because those who mind don’t matter and those who matter don’t mind. ~Dr. Seuss

In today’s world if you aren’t comfortable leading change, then you will be the one left out.  Throughout my career I’d like to think I’ve pushed the limits of conformity.  I’ve been the champion of change in nearly every role I’ve undertaken.  In general I like to challenge the rules and the status quo.  Most times it has worked for me; sometimes not so much. 

Most importantly, those times that I have sat on the sidelines, and not challenged the status quo, are the times I’ve been the unhappiest, the least satisfied in my career. Now I urge those around me, and I urge you:  be a champion of change, challenge the status quo, lead even when know one will play with you.  The price of NOT is too high, at least for me.

Not all those who wander are lost. ~J.R.R. Tolkien

Just Do It

My son Chase is starting his first business.  He’s 24.  I suspect it won’t be his only.  Check out www.brewdream.com or like him on Facebook.  He is just getting started, but he’s got an idea and a passion for making it happen. While I don’t think he’s read my nameplatecolleague Saras Sarasvathy’s book, Effectuation, I think he gets the concept.  The way I understand the concept:  just do it.  Learn along the way.  Make mistakes, but don’t make the same mistakes twice.  Get in the market and let consumers be your guide.  But most importantly, don’t sit on the sidelines—get in the game and just do it.

Many MBA students will receive advice and probably convince themselves that they should go get corporate experience first, then start their business.  Conventional wisdom suggests this improves your chances of getting funding and eventual success.  I used to get this advice.  But now I think it much more depends on the person, and in general, I think one is more likely to be successful if just do it.  The delay path works for some people, but I think many would-be entrepreneurs never get around to it.  They become trapped by the comforts of the corporate life.  Raising the Bar: Integrity and Passion in Life and Business: The Story of Clif Bar & Co.

I’m reading Raising the Bar: The Story of Clif Bar. Gary Erikson, the founder of Clif Bar, went on a bike ride one day, couldn’t stomach another Power Bar, and spent the next six months developing a better bar.  He just did it.

So my recommendation:  just do it.  Get some experience by getting in the market.  Yes, you can change the world.  But you can’t change the world sitting on the sideline.

She got the (wrong) job

Earlier this week Christine (my daughter in her first year of college) interviewed for a position in her school’s Leadership Center. Turns out, she got a job—not the job she applied for, but a different one. They selected her for a position that seems like a great fit for her skills and interest. I’m really excited for her. It got me thinking—why don’t more companies interview people for company fit, rather than job fit?  I’ve seen a few examples in the past few years that lead me to believe that this just might be a better way to find and retain great people.Google

Google hires for fit—they want to find great people with “googliness” and then they’ll find the right jobs and careers for them.

A few years ago Target brought a Darden student in as a finance Targetsummer intern.  She did well but told them her passion was for merchandising, not finance.  To Target’s credit, they made her a full time offer in merchandising, and now three years later she is a superstar in their merchandising organization.

Many times when interviewing, candidates get very caught up in the “position,” rather than thinking about the company as a whole. I think that might be a bit short sighted. In today’s world students will go on the perhaps seven to ten different careers.  I believe that starting with a company that “fits” you, that is doing things like you believe they should be done, that has people that you want to learn and grow from, is more important than what position you start in.

So now Christine has a position with the Leadership Center.  It’s a great position 101that seems to really fit her personality, her talents, and her long term goals.  I’m proud that she recognizes this, even though it’s not the job she thought she wanted. I’m also glad that the Leadership Center leaders have the foresight to see that Christine has the potential to contribute to their organization.

So next time you have a discussion with someone about your career, don’t worry about the position (if it’s the right one, or even if there is one).  Just explore and see if there’s a fit.

Leadership and staying out of the way

One day before the Fourth Annual University of Virginia Investing Conference at Darden (UVIC) kicks off.  I blocked my calendar months ago to handle last minute details and crises, and to make any last minute decisions. My most important job so far today:  going out and getting lunch for the real conference leader, Deanne, Darden’s Corporate Relations Associate. I was just getting back from this errand when my daughter Christine called and reminded me that she has a job interview today.  We discussed that they will probably ask her about leadership:  what is it, what’s her style?  We talked about “good” answers, but it sure got me thinking about leadership and UVIC. I am, well, the leader of this event. But what kind of leader am I being?  What’s been my leadership style? 

A great boss and mentor of mine taught me that great leaders fill the gaps, the voids that are being left by others.  He demonstrated that great leaders provide ideas and insights when others need a boost, and then get out of the way.  He always set the tone and the pace, but let others lead.  He tackled barriers and demons that got in his people’s way, but then let them steer around the obstacles along the way.

Deanne and Jennifer, co-leaders of the conference, have demonstrated enormous leadership on this year’s conference.  Here we are the day before:  no crises, no panics.  I’m sure we have a few bumps to experience in the next 24 hours, but they’ve left time and space to deal with them.  Watching them lead has taught me so much these past few months.  My own leadership has evolved as I’ve watched them lead through sticky situations and resource constraints. 

So, my conclusion for Christine and her leadership questions:  stay out of the way, and let them lead.

UVIC Banner 480

My heart running around outside my body

So much going around about Steve Jobs. I think my favorite quote, to me his most insightful, is his one about children. As recounted by Eric Schmidt, CEO of Google: "It’s your heart running around outside your body."

I have three kids, Chase 24, Cannon 21, and Christine 19. When they were little, I so worried something bad would happen. I tried to protect them. I had to: they are my heart running around outside my body. Photo: Prepping donor heart for transplant(http://science.nationalgeographic.com/science/photos/heart/#/donor-heart_933_600x450.jpg)

Today, well, it’s no different. I love the adults they have become. I see Chase pursuing a couple of different passions at the same time. Cannon is full of fun and talent and is beginning to define his life a bit. Christine just started college–she has big dreams, some still undreamt. I want them to be happy contributors to the world. I want them to be excited about life. I want only the best for them. And I chase after them, helping when help is sought, listening when needed, offering advise if asked (and sometimes even when not asked). Therefore, my heart still runs around outside my body everyday.

It used to scare me, this"heart" feeling. But I’m learning that life is actually more interesting living life "with your heart running around outside your body." My kids have taught me this.

So, now I’m thinking, if I love my kids like this, why not embrace other parts of life the same way? Why not pursue activities that cause another part of my heart to beat erratically as well? Why not have this feeling about my job?

I’m thinking more about this. So for that, Steve Jobs, I thank you (and for this iPad on which I type).

Performance Reviews? Outstanding!

Today I must write my performance review.  It must be today.  I’m already late, past the deadline.  If you know me, you know I am seldom late for anything, never miss a deadline.  But I don’t especially like feedback, and I have little respect for the process many companies call performance reviews.  Yet, as a student of “career management,” I know the importance of feedback and the value in knowing one’s self.  So, what’s my internal conflict?IMG_9219

I’ve sat through (and probably delivered) so many unfulfilling performance reviews—no, not ones about bad performance, but ones that left me wanting, angry, frustrated, empty, or wanting to run away.

I’ve too many times looked at the performance review as indication of my value (to whom?) and self worth.  My self esteem has been closely tied to my professional “success,” especially as reflected in the performance review.

BS, hogwash, malarkey.  While I “know” this (left brain), I don’t really know this, or at least I have trouble internalizing it this time of year.

Many HR professionals, and professors of Organizational Behavior, have written on the value, or lack of value, of performance reviews.  Some espouse eliminating them, some focus on strengths, some connect them with compensation, some connect them with potential and promotion.  I guess the jury’s out.

This year, though, I’m going to write my successes the past twelve months and my failures.  I’m going to express how I felt about the year, where I wish I had done more, and where I could have used more help.  I also want to celebrate my successes, and calibrate on my strengths.  I want to do more things that make me feel fun loving and inspiring, and fewer things that drain my energy.

Many of you might be finishing your most recent year, or your summer internship.  Now might be a natural time for reflection and feedback.  Be bold in celebrating your accomplishments, but also be genuine in your reflections of your weaknesses and failures.  Self awareness is a critical need for success in business today.  Many interviewers look for self awareness as an indication of learning agility and ability to deal with ambiguity and pressure.  Most likely your boss has observed your performance and formed opinions—no need to try to fool him/her.

If you are like me, take comfort—this performance review is not an indictment of you or your career potential.  It’s a point in time, it’s data.  Use the data to inform your future choices, not to calculate your self worth.  Ask questions, clarify, and seek examples of behavior discussed.  Make sure you understand the feedback.  I suggest not arguing about it—I guess you could point out behaviors that might counter the feedback, but not much good can come from such argument. 

For me, I’m learning (more now than earlier in my career) to appreciate the new data and the time my boss takes to “review” me (and by the way, I have a good boss, who processes this “stuff” the same way I do).  Key word there:  learning.  I still don’t love.  That’s why I’m two weeks late.  And instead of writing my review the past thirty minutes, I wrote this. Ha.

You Are What You Eat

And for me, that makes me an interesting (and potentially big) person!  I have a reputation for consumption—and fortunately I have good metabolism.  Pizza and cookies are standard Darden club fare—but based on my week at the Human Performance Institute, that’s a real disconnect when trying to manage energy.

Since I have returned (about a month), I’ve tried following their basic strategies.  Nothing fancy or complicated.  Not starving myself, nor avoiding the occasional treat (okay, that’s my definition of occasional).  But I am eating differently.  I am thinking about energy sustainability.  Learning just a bit of the physiology,Courtesy of USDA the glycemic index and the science of nutrition are helpful, but even the USDA provides good guidance in the recent launch of ChooseMyPlate.org:  two servings of carbs, two servings of fruits and vegetable, and a protein.  Each serving about a handful.  Then a reasonable, healthy snack in between meals and before bedtime.  It’s working for me so far.  Haven’t lost any weight, but I’m not really hungry much either.  And my energy level is, well, more level (if you know me, amount of energy is probably not my issue, but focused energy is, and my focus is, well, more focused).

I have a lot more to learn on this subject, but I believe there’ is something to it.  As I learn more, I’ll share.  Meanwhile, my friend Carrie’s blog, The Happiness Chronicles, frequently contains recipes that fit the bill.

Getting a Head Start (not)

Given the competitive nature of life and careers these days, everyone needs a head start.  If you can just get that extra boost at the beginning, then you’re going to get to “success” much sooner.  But what I learned recently at The Corporate Athlete Course at the Human Performance Institute suggests that you really cannot get a head start if you do not know what your destination is.

Tiger Moms” know the importance of a head start, and they do everything they can do to give their kids a head start.  (What an interesting read—definitely a good subject for a future blog.)  Baseball runners know this—they risk an out by “playing off the base” to get a head start on their run to the next base.  Even business gurus know this, given the plethora of books on getting off to a fast start in your career (see Right from the Start by Dan Ciampa and Michael Watkins and The First 90 Days by Michael Watkins).

Last week  I attended the Consortium Orientation Program (OP)—a four-day event designed to give a head start on their post-MBA job search to a number of talented under-represented minority students.  The Consortium is successful in achieving its mission, and the OP is an integral part of the Consortium’s success.  The students are investing their time and effort now in their MBA job search, so they will be better prepared, and possibly even employed, before their MBA program even begins.

What struck me in my conversations with a few of them, as we worked on their “elevator pitch” one-on-one, was how few of them knew actually know where they want to go, or know what their life’s mission.  I empathize.  I have found it very difficult to articulate what I want in life, what success is, how I want to feel, and what I want to accomplish.  But I am finally at least trying to.  In my last blog post I shared a draft of mission statement. For the last two weeks, I’ve been reading it daily (almost) and thinking about it and my current job and extracurricular life.

I spent my time with these Consortium students, introducing this concept, and helping them get a small handle on what they stand for now, what they might want to do next, and how to begin to position themselves, not just for interviews this week, but for their career.  A tough task for just a thirty minute meeting, but to me, it was the best head start I could give them. 

And the best head start you can give yourself.