Monthly Archive for February, 2010

They Should Have Won

Western Albemarle girl’s basketball always has something to teach me about leadership:• Diverse personalities on the team, yet they really like each other;• Team seems more important than individual accomplishment;• Fun is paramount to success;• Diverse skills across the team complement one another, so that the whole is greater than the parts.• Calm, steady, unflappable are great leadership traits on the court, and in life.

…and on and on.Last night Western girl’s basketball team played for the regional semi-final — the first time Western has progressed this far since 02 I hear. Half of the twelve girls have been playing together for 4+ years, some 6+. Three seniors.We played in the Fluvanna “Shoebox” — it must have been 85 degrees. I’m guessing 600 people on hand, dressed all in white — a white out they call it. Eighteen Western fans, including me, huddled behind the team, cheering like crazy, but drowned out in the sea of Fluco fans. Western led the entire first half, until the final 2.6 seconds when the Fluvanna star — district player of the year — stole the ball and drove down for a layup. Flucos up by one at the half. Flucos came out strong in the third quarter, building a ten point lead, but one of Western senior leaders, scoreless most of the game, hit two consecutive three point shots (one should have been a four point, she was so far out) and brought the Warriors within three. The game went down to the wire, with the lead exchanging hands multiple times, only to end the first thirty two minutes with a tie. Overtime was another four minutes…down to the wire again… Warriors up by one — a Fluco got fouled shooting a three point shot with four seconds left and got three free throws. Missed the first. Made the second for the tie. Missed the third, Warriors rebounded, drove down the court for the last shot on the buzzer — NO GOOD. Another tie. We headed to double overtime — four more minutes. Both teams fought hard for every loose ball. No one wanted to lose, but someone had to win. Down to less than three seconds — Warriors score to take a one point lead. Ball passed in-bounds to the Fluco superstar, a sophomore no less. She took control, drove the length of the court, not to be denied. But she was denied, and the foul was called with less than two seconds remaining. She stepped up to the line, shot. Made the first one. Tie game. Fans went crazy. She stepped up again, three dribbles, shot, high arch — nothing but net. Flucos won. Wow, I’m exhausted just re-thinking it.As I reflect from last night, what did I learn from this game, that I can apply to business:• Home court advantage is a good thing — think about how to use it to your advantage in the business world.• Fight the game until the end — don’t give up because you fall behind the first half (job seekers — see any parallels?)• Expect your leaders to lead, and join in with them — our unflappable point guard played every minute, never lost her cool, seldom lost the ball, and brought the team along with her every step of the way;• Look for leadership from everyone, not just your normal leaders — fun to watch an underclassman step in and contribute and lead when needed;• Superstars come through in the clutch — make sure you have them on your team.

Yet, I learned/reminded myself of one other leadership trait from last night’s game: perspective. My daughter’s basketball game is more important than my work. I “should” have been in Boston at a work event last night — I had planned to go. Yet, when Western won on Tuesday night — a game that I missed due to a work event, the final game was scheduled for Thursday night, conflicting with my event in Boston. I wrestled with the decision — should I go to the game or to Boston? I had just missed a big game Tuesday because of work. But now again? Fortunately, this time the work situation was a little different: my role in Boston could be easily covered–my team was ready to be in place to execute without me. My attendance was a nice-to-do, but not a must. (I felt Tuesday my attendance was a must, but I’m sure it could be debated.)Two of three of my kids are out of the house. I’ve traveled a great deal in my career and missed many important events. I don’t have a lot of regrets, but I do have a much better perspective than I did when I started out in my work career. I want to be there with my kids, for my kids. Experience and time have given me that perspective.Perspective is such a critical leadership trait. Perspective is the appearance of things relative to one another (wordnetweb.princeton.edu/perl/webwn). When you are in a job, or school, or job search, it is so easy to get absorbed into what you are doing. It’s easy to lose perspective on the problem, on life. Then the solution is difficult to find. For example, I’m talking to many first-year students at Darden School of Business lately that may be losing perspective. They are questioning their decision to attend business school because they haven’t yet landed the summer internship of their dream. I wish (I try to) I could help them step back and see what a small part of their overall career this internship will be, and that there are many paths, not just the one they had in mind, to getting to what they want to do and are passionate about. And the idea of school and learning and developing and growing is much more important than just this summer’s experience. If they only had my perspective…Western girls were all crying last night. They’d worked so hard, and come so far, only to have it end in double overtime, by one point. Yet, I was so happy for them…I had a different perspective. I had shared this very tiny life event with them. It was the experience for me, not the outcome. Yet, I still think they should have won.

Desperately Seeking

Yes, I’m desperately seeking. I’m desperately seeking that Holy Grail, for Darden’s CDC to become known as “best career center on the planet.” Been seeking that for nearly seven years. Not yet satisfied. But I like having a goal, gives me something to strive for…gives me energy. How about you? What do you seek?

Are you seeking that pivotal summer internship? Are you seeking that full-time start to a lifelong career that will take you to the places you’ve wanted to go, and fulfill the dreams you’ve been dreaming? Are you trying to determine which business school might offer you the best advantages from a career standpoint? Maybe my search can help you if you’re seeking any of the above.

You see, what I believe it takes to be the “best career center on the planet” is an experienced, well-equipped team that really cares about students, partnering with great students who are committed and engaged in the process, and desperately seeking.

Experienced, Well-Equipped Team that Really Cares

Darden’s Career Development team is experienced. Are you taking advantage of that experience? Our model is industry-experienced career consultants — we have over 80 years of business experience on the team. In the last 7 months, our 6 career consultants have had 1105 individual sessions with 420 students (and we aren’t done yet). There are days when I wish students could be in one of our weekly Career Consultant meetings. The team discusses each student still seeking: brainstorming ideas that could be helpful, inviting others in to assist, exchanging leads and opportunities. When you get your job, we celebrate, because that’s why we’re in this business.

Darden’s CDC team is also staffed with a client-services organization that focuses on providing concierge-type service to companies. This team has twenty years of client-service experience and deep relationships with recruiters. Since school began, this team has facilitated 117 company events and hosted 130 companies who have come to Darden. Finally, we have a team dedicated to building relationships with new companies, based on input from you. This team supported 20 student led treks to 14 cities, visiting 95 companies.

But our experience doesn’t end in the CDC. On the continuum of highly theoretical to highly applied, Darden faculty define the “highly applied” end of the continuum. Therefore, our career center has over 80 experienced faculty who are resources to call on for your career search. Faculty are involved in student clubs and in lead-generating sessions for students. Darden’s senior leaders are actively connecting with students’ search efforts. Our experience also extends to our 10,000, highly engaged, well-placed alumni. When Darden students call, our alumni, in general, will answer and help.

To achieve a positive outcome, Darden seeks students that are committed to engaging in the process while at the same time going to school. You can’t be timid about seeking employment. I am quite certain you did not present yourself as timid when you were trying to get into Darden. You must engage career consultants, faculty, alumni and any networking partner armed with crisp marketing materials and a target list of companies.

Great Students Who Engage in the Process

You’ve probably heard this enough — Darden is a school all about engagement. The Darden job search is the same. The reason Darden’s students are successful in the job search is because we have committed students who know what they want and actively engage in the process of getting there. One of the downsides of this job is that I sometimes catch students at vulnerable moments — the workload is tough, a social life is non-existent and few job prospects are apparent at that moment. Some begin to question their decision to come to business school, and their dreams begin to fade. Fortunately, I (and the CDC team) believe in you because we know what you did to get here. You are a great student, and you’ll make the right employer a great employee. Just stay committed to and engaged in the process.

Desperately Seek

So, let’s see if I can pull this together. The reason I’m seeking Darden’s CDC to be known as the “best career center on the planet” is that I will not settle for mediocrity. Nor should you. Our students deserve the absolute best resources, the best technology, the best companies, the best career counselors, and the most engaged alumni working on their side. Darden leadership is committed to our CDC being the best. The CDC team is committed to the CDC being the best. Given their engagement with us in the process, I know our students are committed to and have a vested interest in the CDC being the best.

And the reason I desperately seek this is because that’s the way I do everything. I’ve found in my life when I go after something in a half-assed way, I get half-assed results. When I desperately go after something, it becomes a priority. I think about it when I go to sleep, and when I get up. I start getting more creative and looking at the problem differently. I begin to picture how I’ll feel when I get it.

Desperately seek.

Always A Bridesmaid? Work the Problem

I’m so bummed right now. I’ve met with many, many great job candidates in the past few days who keep coming in second place in the job offer process, when only first place is getting the offer. I’m bummed, but the students are more than bummed: sad, disillusioned, disengaged, demotivated and mystified. One solution to their doldrums: just quit working at it so hard, or working at it at all. Probable outcome: no job.

Another idea: Work the Problem.

One of my favorite movie clips comes from the movie, Apollo 13. Disaster begins to unfold on the space craft. After a few minutes of blaming each other, leadership emerged. Ed Harris, portraying NASA flight director Gene Krantz, said: “Let’s work the problem people. Let’s not make things worse by guessing.” So if you are repeatedly attending weddings as a bridesmaid, never a bride; or getting up to the plate, but swinging for a miss; or, in plain English, if you are consistently getting the interview, but not getting the offer, the work the problem. Start at the beginning, and work the problem.

Start with Your Objective. You might think that because you are getting the interview, then your objective, resume and other marketing materials are in fine shape. Actually, it may be that when you get into your interview, a few problems with your objective might be surfacing. You might be interviewing for something that is a poor FIT, and that lack of fit is coming through in the interview. You might be failing to make the connection between where you are coming from and your new objective — failing to leverage your transferable skills effectively. Or you may just not be focused — interviewing at any place that will give you an interview rather than a place that is a good fit.

Stay (or Get) Focused. Failure in the first few interviews usually leads many candidates to significantly expand their focus. Wrong. Focus is required to get more interviews, to get help from networking partners, and to convince an interviewer that you are the right candidate.

Re-check Your Marketing Materials. As stated above, just because you are getting an interview doesn’t mean your marketing materials are working for you as they should. Your materials may be getting you the wrong interviews. Maybe your resume is targeting the wrong job. Maybe the wrong transferable skills are emphasized. Perhaps you’ve positioned your past experience differently on your resume than you are communicating in your interview. Have a professional review your resume again, and then continue with a mock interview, to ensure consistency of communication. Tailor your resume for the position.

Assess Your Story. The most important part of your job search process is a coherent, logical, compelling story. Your story is used when networking and interviewing. Your story should make logical connections with what you have done to what you are seeking. Your story should sell your transferable skills while compelling the interviewer to ask for more.

Re-practice Interviewing. Interviewing takes practice, practice, practice. A Darden first-year student a few days ago told me he had done thirty mock case interviews in practice for a consulting interview. That number is low for some seeking positions at major firms. Seek assistance from a career consultant. Spend the requisite time to get your answers in a format that your listener can take in (try STAR: Situation, Task, Action, Results), it works.

Think Career Path, not First Job. You might need to concede that the job you are seeking is not attainable given your current experience. This reality is hard to face. But if it is reality, then don’t give up on the dream — create a path to the dream job, starting with the next one. What can you do with this next job (or summer internship) that will make you a better candidate for the next interview? Think about your career in ten year chunks, not in the next job. A colleague of mine wrote in his blog today: “Look at your career as a chess board, not a dart board. In chess, you cannot win the game in one move. It takes multiple moves to achieve your objectives. It takes patience.”

Network. Network. Network. 80% of jobs are never listed. The number is higher for summer internships. You have to make the market aware of you — who you are and what you have to offer — and help the market make the connection that you are the right candidate right now. You do this by networking. Check the CDC web site for insights into effective networking.

It’s a Team Sport. Engage others. Bring in the experts. Call a Career Consultant at home. Go watch Apollo 13 and see how Gene Krantz sought advice and input from a cadre of experts, working as a team to solve the problem. Yesterday I met with a student seeking work in advertising — I immediately connected him with another student whose parent is in advertising. Three days ago I connected a first year with a faculty member who is an expert in her area. This week I met with probably ten first year students, doing mock interviews and working the problem. And my load is a light one: Darden’s Career Consultants are meeting with students every hour of the work day. Why aren’t they meeting with you? I’ve mentioned before the need for a personal board of directors. Curt Rosengren recently blogged on the subject in US News: “6 People You Need on Your Career Dream Team

Do It Now. In Apollo 13, the astronauts had only a few days to live. Solving the problem was urgent — life or death. While your situation is not life or death, I urge you to engage now while you are warmed up, and while you can still diagnose the problem. If you disengage because of your apathy, fear, or disillusionment, you’ll go stale, you’ll miss an opportunity, you’ll lose the momemtum.