Since March 2020 when the World Health Organization declared COVID-19 a pandemic, a series of cascading crises in global health, employment, social justice and political divisions has laid bare for many managers and leaders just how porous the lines between life and work really are. Each wave compounded the next, leaving many workers caught in cycles of uncertainty, anxiety and stress.

Professor Lili Powell, an expert on mindful leadership and communication, shares her insights on leadership kindness and the importance of leading mindfully through crisis and change to help your team build resilience, recover and be prepared for the next challenge.

“The real promise of leadership kindness comes from understanding that compassion or the lack thereof isn’t just something that’s interpersonal, but structural and systemic. The challenge in the short term will be to help individuals see the benefits interpersonally so they can build the capacity to mold teams and organizations that can follow suit in an authentic way.”

– LILI POWELL, Julie Logan Sands Associate Professor of Business Administration, Darden School of Business | Kluge-Schakat Professor, UVA School of Nursing | Director, Compassionate Care Initiative, UVA School of Nursing

Read the full article on Ideas to Action.

This article is excerpted from Executive Education & Lifelong Learning’s Acting in the Present, Shaping the Future: Leaders in Unprecedented TimesDownload the full whitepaper to read additional perspectives on supply chain resiliency, the rise of AI and machine learning, diversity, equity and inclusion, and more from Darden’s world-renowned faculty experts.