At Darden Executive Education & Lifelong Learning (EELL), we’re always asking: What does tomorrow’s leader need today? Most recently, one answer lies in the power of artificial intelligence.
This year, we introduced AI-powered case simulations into several of our programs—an intentional move to blend the best of Darden’s case method tradition with cutting-edge technology. These simulations, developed by Abilitie, give learners the opportunity to practice high-stakes communication and decision-making in a realistic, responsive and risk-free environment.
Why Bring AI Into the Classroom Now?
Darden’s case method has long centered on active, participant-driven learning. With AI, we’re amplifying that approach—adding immediacy, personalization and behavioral practice.
The simulations allow learners to engage in unscripted conversations with AI personas in complex workplace scenarios. They’re challenged to persuade, negotiate and navigate resistance—receiving real-time feedback and the chance to refine their strategies through multiple attempts.
Beyond the learning experience, this initiative supports a broader institutional goal: to lead the conversation around the ethical and strategic use of AI in business. Through the work of the LaCross Institute for Ethical AI in Business, we’re helping leaders explore how AI can support—not replace—human judgment and relational skill.
Why Abilitie?
Our decision to partner with Abilitie stemmed from their deep expertise in experiential learning and leadership development. Having seen the impact of their live simulations, we were eager to explore their AI Case Challenges, which bring real-world leadership conversations to life through conversational AI.
The alignment with Darden’s pedagogical approach was clear. These simulations offer rigor, realism, and relevance—giving learners not just knowledge, but the opportunity to apply it in the moment.
I imagined AI to be a bit different, by way of appearing more artificial. However, these representations are realistic and engaging enough to make me feel confident (in) what I have learned and how to utilize it.
Testing the Simulations in Real Time
We piloted the AI Case Challenges in two different learning environments:
- Professor Bobby Parmar’s Collaboration & Influence course (asynchronous online executive education)
- Professor Laura Morgan Roberts’ Part-Time MBA course (hybrid delivery)
These pilots allowed us to explore how the simulations perform across different formats and audiences—and the response exceeded expectations.
What We Heard From Learners
Participants found the simulations engaging, challenging and immediately applicable. On a 5-point scale, executive learners rated the experience 4.57 for value; MBA students rated it 4.32.
Students appreciated the chance to practice difficult conversations in a low-stakes setting, providing positive, insightful feedback:
“I thought the responses from the (AI) were very realistic and I appreciated (it) pushing back a bit to help refine my influence skills.”
“I imagined AI to be a bit different, by way of appearing more artificial. However, these representations are realistic and engaging enough to make me feel confident (in) what I have learned and how to utilize it.”
“I found the discussions to be realistic and it forced me to think on my feet. This was a helpful exercise to pressure test my default ways of managing dialogue with those I work with.”
Many used the opportunity to revisit conversations, experiment with different strategies, and improve their performance based on the AI’s feedback. Across both groups, learners asked for more of these simulations in future coursework.
Lead Effectively Through Connection and Trust
Join Darden’s Collaboration and Influence program to better align purpose and goals, manage key relationships, and gain support for innovation to drive growth and success.
What’s Ahead
For Fall 2025, we’ll continue to utilize the AI cases in Collaboration and Influence, as well as reintroduce the simulations into select courses in the Part-Time MBA program, continuing to refine how they support live and virtual learning. In our new Darden Core: Leadership course, faculty are incorporating AI cases to help participants apply tools for influence and communication in real-world scenarios.
We’re also partnering with Abilitie for a “train-the-trainer” program to deepen our understanding of the learning data these simulations generate—so we can better support faculty and design even more impactful experiences.
As we look ahead, we’re exploring how Abilitie’s broader simulation portfolio might enhance other open enrollment offerings.
For Darden EELL, innovation isn’t just about adopting new tools—it’s about using them intentionally to prepare leaders for what’s next. With AI simulations, we’re not just keeping pace with change—we’re helping shape the future of leadership education.
